Recently my elderly mother was ill and needed a test at your facility. There were a lot of factors involved in the coordination of scheduling, timing and fulfillment of the test that could not have happened without Veronica. Veronica was compassionate and caring when speaking with me on the phone. Her positive attitude reassured me when I needed it most. I would like to thank Veronica for going above and beyond for my mom. She is a great asset to your team and I feel so fortunate that she was available to help us.